Family Dollar to Pay $63 Million Settlement for Overcharging Customers

family-dollar-to-pay-$63-million-settlement-for-overcharging-customers

Family Dollar has agreed to pay a $63 million settlement after federal and state authorities filed complaints against the company for charging customers more than amounts advertised in mailers and displayed on store shelves.

The settlement, which was announced by the Federal Trade Commission on Thursday, came alongside a same-day order, filed in the U.S. District Court for the Eastern District of Virginia.

The order seeks to prevent the retailer from continuing its deceptive pricing practices and would require it to create a “pricing accuracy program,” to be independently certified on an annual basis.

“Today’s order will ensure Family Dollar stops deceiving consumers about its prices and returns money to consumers harmed by these practices,” Christopher Mufarrige, the director of the F.T.C.’s Bureau of Consumer Protection, said in the announcement.

The agreement is the result of a complaint filed by the commission and 17 states on Thursday, which claimed that Family Dollar had overcharged consumers “millions of dollars” since January 2023.

The F.T.C. and Family Dollar did not immediately respond to requests for comment on Saturday. In the order, Family Dollar said that it neither admitted to nor denied any of the allegations in the complaint.

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