Telecommunications company eir is reminding customers that it will begin retiring its 3G network across the country from October.
It said the planned switch-off will support the continued development and enhancement of its 4G and 5G services.
Donegal will be the first county to retire 3G, followed by all other counties on a phased basis. The switch off will be completed over the following weeks, eir added.
According to eir, the change will have no impact on most of its customers who already use 4G and 5G services every day.
It added that a small proportion of its customers currently use 3G-only services have been contacted directly with clear guidance on the simple steps needed to upgrade to 4G or 5G services.
Actions taken by these customers include updating device settings, a free SIM card replacement, or moving to a compatible device, it added.
It said that all calls and texts will continue working as normal for all eir customers after October.
Fergal McCann, eir’s chief technology officer, said that retiring 3G will help the company focus its network investment on newer technologies that are delivering the best experience for customers today.
“Recent recognition by Opensignal as Ireland’s number one network for 5G coverage and availability highlights the progress we’ve already made,” he said.
“To build on this success, our priority is to keep the transition simple, clear and fully supported for the very small number of 3G-only customers who need to take action,” he added.
