Bank of Ireland has begun the replacement of its entire ATM fleet as part of a €60m investment in ATMs and branch improvements nationwide.
Bank of Ireland said that 14 new ATMs have already been installed at branches in Roscommon town, Drumcondra, Castlebar and Roscrea with about 150 more to follow at over 40 locations this year.
The bank said it plans that between now and the end of 2027 about 650 new ATMs will be installed in all Bank of Ireland branches across the island of Ireland – its biggest single investment in ATMs in the last decade.
Bank of Ireland said its new ATM fleet has greater cash processing capacity and will reduce energy use by more than half.
The ATMs can be used for both withdrawals and lodgements and the majority will “recycle” cash, which means that cash deposited can be used for withdrawals.
To support customers with visual impairment, all the new devices also have high-contrast screens and give customers the option of plugging into an earphone socket so they can be guided through their transaction by voice assistance.
Bank of Ireland has 182 branches across the island of Ireland, 169 in Ireland and 13 in Northern Ireland. As part of this investment, ATMs will be replaced in all of these branches.
Susan Russell, CEO of Bank of Ireland Retail Ireland, said that as a full-service retail bank with a presence right across the island of Ireland, it is committed to continually improving services and customers’ financial wellbeing.
“This means investing purposefully in branches, contact centres, technology, ATMs and other infrastructure to ensure we have the most modern and efficient banking services available,” she added.
