Bank of Ireland said today it has completed the rollout of its new mobile banking app, which has about 30 million log-ins every month.
The bank said the upgraded app is now available to all of the banks’ customers across Android and iOS devices.
Customers with automatic updates enabled will have received the new app automatically. Those that do not just have to update to the new version, it added.
Bank of Ireland said its new app has been redesigned around how customers manage their money day to day, adding that it provides a faster, simpler and “more intuitive” mobile banking experience.
Customers can check balances and transactions more easily, make payments, manage payees and standing orders, control their cards and manage linked devices, it added.
The app also provides enhanced security, accessibility and privacy features.
Biometric security has been extended beyond signing in, allowing customers to use fingerprint or facial recognition to approve payments, add cards to a digital wallet, view their PIN and add new payees.
Susan Russell, CEO, Retail Ireland, Bank of Ireland, said that customers will see improvements across the app, from checking transactions and making payments to managing cards and payees.
“We’ve also put a lot of work into accessibility, security and giving customers greater control over how they bank with us. These are practical changes that should make a real difference to the everyday banking experience for our customers,” she said.
Ciarán Coyle, Group Chief Operating Officer, Bank of Ireland, said that completing the rollout of the new mobile app is a significant step forward for the bank’s digital services.
“With around 30 million log-ins every month, this is our most-used customer channel, so getting the experience right really matters,” he said.
“Alongside developments such as Zippay and instant payments, it demonstrates the investment we are making to deliver faster, simpler and more secure banking for our customers,” he added.
