The Financial Services Union (FSU) and Bank of Ireland have accepted the final report from the arbitrator appointed to adjudicate on the dispute between the bank and the union on hybrid working.
The arbitrator, Liam Doherty presented his final report to the union and management at the end of last week.
It found that hybrid eligible staff should work in-person 8 days a month.
As part of the agreement, three new hubs will open, with locations to be mutually agreed with the FSU this year.
The arbitrator has recommend that staff have the right to request an exception and to have their request heard by an independent person.
They will also have the right to appeal the outcome of their exception.
Last month, Bank of Ireland staff received a warning from management over meeting the minimum number of in-person attendance days, and were told that complying with the hybrid policy would now be part of how it assesses performance.
The bank said that from next month, swipe-in data for staff would be visible and reported on a monthly basis to line managers.
Caitleen Desetti, Industrial Relations Organiser at the FSU, said the agreement on hybrid working will give certainty to workers for the foreseeable future.
“The negotiations with the bank have been intense and engagement over pre-existing arrangements and appeals will continue but an independent mechanism is now agreed on both of these items,” Ms Desetti said.
“We will continue to challenge some implementation issues, including the use of swipe data for performance ratings, and we welcome the banks restatement that any further changes will follow our normal dispute resolution procedures,” she added.
Bank of Ireland said it is pleased that its position on hybrid working is unchanged.
“Our hybrid approach supports collaboration and balances personal working preferences with the needs of our customers, colleagues and the company,” a spokesperson said.
“Having a clear plan, while retaining one of the most flexible models amongst our sector in Europe, ensures our approach to hybrid working can remain enduring into the future,” the bank added.
