The Financial Services Union (FSU) and Bank of Ireland have published a joint agreement on the use of artificial intelligence (AI).
The framework is designed to ensure that the introduction and usage of AI in the bank over the coming years is done in a way that is beneficial for the business, shareholders and customers, while also protecting staff.
“When it comes to AI and all other aspects of digital transformation, humans will be kept at the centre of work organisation, with full respect for the human-in-control principle,” the agreement states.
“The use of AI in surveillance to monitor employees should be limited, transparent, proportional and in compliance with existing collective agreements, international and national laws,” according to the agreement.
The framework states that both the employer and employees must abide by and respect legal provisions covering AI in areas such as security and data protection.
The agreement encourages dialogue between the parties to support job transition and ensure re/upskilling opportunities when jobs are affected by the growing use of AI and other digital technologies.
It also states that employees will need to be flexible regarding redeployment.
John O’Connell, General Secretary of the FSU, welcomed the publication of the agreement and described it as a breakthrough in the sector.
“The advancement of AI in the financial services sector needs constant oversight,” Mr O’Connell said.
“Agreements like this help to instil trust within staff that any changes to their roles and responsibilities will be subject to rigid procedures,” he added.
