Bank of Ireland UK invests £100m to enhance services

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Bank of Ireland UK is to invest £100m over the next three years to improve its banking products and services and expand its sustainable lending, mortgage and broker offerings.

Bank of Ireland in Northern Ireland this year marks 200 years since the opening of its first branch in Newry.

The bank has about £21.5 billion in lending across the UK and it offers a wide range of products and services direct to consumers and businesses in Northern Ireland.

Bank of Ireland said the new investment will result in speedier payments for its retail and SME customers, enhanced functionality on its mobile banking app and the introduction of new products including more sustainable lending options.

The investment will also include enhanced technology for Bank of Ireland staff in the UK to improve efficiency and help make banking easier and faster for customers.

Gail Goldie, chief executive of Bank of Ireland UK, said the new investment is a measure of its ambition to continue to support customers in Northern Ireland and sustainably grow its business.

“This year is an important one for Bank of Ireland in Northern Ireland as we mark 200 years since we opened our first local branch in Newry in 1825. As we celebrate this milestone, and announce this significant investment in our products and services, we look to the future with ambition and confidence.,” she added.

Today’s investment is in addition to a £3m spend on ATM upgrades announced in 2024 and follows the completion of a £7m upgrade of Bank of Ireland’s 13 branches in Northern Ireland.

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